Question 1

Do you offer in-house catering?

Accepted Answer

We sure do! Please inquire for more details regarding spacing, pricing, etc.

Question 2

Do we need to pay a deposit?

Accepted Answer

For pick-ups and deliveries, we ask for payment in full 10 days prior to the date of the order. For full-service catering, we require a non-refundable 50% deposit to hold your date, with the remaining balance due no later than two weeks before the event. We are sometimes able to offer alternative payment plans at the discretion of the catering manager, and work with businesses and organizations who require invoicing.

Question 3

What if our guest count changes or I'm not yet sure of how many people will be attending my event?

Accepted Answer

We offer a price-per-person with all full-service quotes, which we'll happily honor regardless of final attendance. Your final attendance and payment is due no later than two weeks before your event.

Question 4

How far in advance do I need to book my event?

Accepted Answer

The sooner the better! Our availability is dependent on the date rather than the advance notice: we may be booked on a date two years in advance or we may have openings on a date two weeks away. We'll let you know our availability as soon as you reach out.

Question 5

How do we pay?

Accepted Answer

We can process payment via cash, check, or card-- which can be made in-person, by mail, or over-the-phone.

Question 6

What is your delivery fee?

Accepted Answer

Our delivery fee is dependent on the size of the order and the distance from our restaurant, and just covers our gas milage and compensation for the driver.

Question 7

Do you provide alcohol?

Accepted Answer

We can provide everything you need for the bar aside from the alcohol itself. We will happily assist you with ordering and planning for the bar.

Question 8

Do you offer children's pricing?

Accepted Answer

We do offer reduced rates for little ones! Please let us know how many children will be in attendance and we can work it out.

Question 9

Do you offer dinnerware supplies?

Accepted Answer

We offer a variety of selections to work best with each menu ranging from paper products to premium paper products. We understand that something as simple as the plate makes a big impact on the overall dining experience.

Question 10

Are there any additional fees aside from what is included in my quote?

Accepted Answer

No. Our quotes include all applicable taxes and service fees. The only reason your pricing would change is if you make edits to the menu or services you've selected.

Question 11

What if a last-minute event comes up? Do you have a cut-off time for last minute orders?

Accepted Answer

We are happy to accommodate last minute orders whenever possible. Our availability is dependent on a number of factors, so please give us a call to see if we can help!

Question 12

If my event starts at 5pm, what time will you arrive to set up?

Accepted Answer

This varies based on the specific needs of each event, but we'll arrive on-site in plenty of time to make sure everything is just right before guests arrive.

Question 13

I need to cancel my event due to unforeseen circumstances. Do you offer refunds?

Accepted Answer

While your deposit is generally nonrefundable, we understand that things happen. We are sometimes able to offer full or partial refunds at the discretion of our catering manager.

Question 14

Will I receive a contract?

Accepted Answer

We generally utilize our emails as contracts. Your payment of the deposit serves as your commitment to utilize our catering services as described with your quote, and our acceptance of the deposit serves as our commitment to provide said services. We are happy to provide a formal contract upon request.

Question 15

Can you really cater 3 hours away? What if you have never been to our event space?

Accepted Answer

We can provide catering services throughout the Great Commonwealth of Virginia and Beyond. If we've never catered at your event space, our catering manager can arrange a walk- through prior to the event to make sure we are set up for success.

waynesboro catering

Catering Inquiry Form

catering levels of service

03. full service

01. Pick up

02. drop & go

menu options

Frequently asked questions